Burns & McDonnell Renewables Warranty Manager - Energy (Multiple Locations) in Chicago, Illinois
Burns & McDonnell is currently ranked as one of the leading EPC Contractors in the Utility-Scale Solar and Energy Storage markets. We are seeking an individual to manage warranty activities for both solar and energy storage projects by engaging internal resources, subcontractors, or vendors as appropriate.
This position as a Renewables Warranty Manager will be responsible for receiving and coordinating warranty claims from existing customers. This includes receiving claims and managing the team responsible for resolving warranty process for a numerous utility-scale renewable projects.
The following is a list of specific duties and responsibilities of the Staff Renewables Warranty Manager:
Manage Engineering Procurement Construction (EPC) contractual warranty requirements for operating solar and energy storage power plants. Including financial, scope and schedule requirements.
Lead a team responsible for responding to warranty claims.
Develop project-specific warranty plans to maximize our customer’s solar and/or battery storage system operating time.
Enhance existing or develop new process and procedures utilized to process warranty claims.
Identify and assign warranty support teams for all projects under warranty.
Lead troubleshooting activities related to warranty claims.
Lead team responsible for resolution of warranty claims through the deployment of internal construction resources, subcontractors, or vendors as appropriate.
Ensure customer warranty requirements are available and understood by all project participants.
Develop and maintain relationships with subcontractors and vendors to support ongoing and future warranty requirements on projects.
Develop processes to coordinate subcontractors and vendors for timely response to customer warranty claims.
Implement corrective actions, verify effectiveness, and capture warranty results via written reports.
Collaborate with the appropriate internal departments to develop processes to capture relevant warranty data, evaluate data, and create action plans to eliminate the causes of claims for future projects.
Development appropriate systems for the subject of ongoing reporting to supervisors and other participating internal / external areas with regards to project warranty status.
Ensure that Management is aware of warranty claims and project financial status.
Participate in customer and supplier meetings for projects.
Provide oversight and mentoring to engineering and field teams based on knowledge of equipment.
Provide vendor technical support for equipment testing and commissioning in order to achieve project performance goals.
Coordinate with engineering teams during site performance testing and site completion testing to support a transition to the warranty period.
Observe and promote company and site safety policies.
Other duties as assigned.
Associate's or Bachelor’s degree in Mechanical or Electrical Engineering Technology, Electrical Power & Controls or a relevant field of study. Applicable experience may be substituted for the degree requirement.
A minimum of 5 years’ experience on Power or Industrial Plants (required); solar, energy storage and commissioning experience preferred.
Computer Skills: MS Office Suite, Adobe Acrobat.
Candidates will be required to complete a minimum of 10 hours of OSHA training in order to be OSHA 10 Hour Certified.
Job Field Construction Management
Primary Location US-MO-Kansas City
Other Locations US-FL-Orlando, US-AZ-Phoenix, US-IL-Chicago
Travel: Yes, 50 % of the Time
Req ID: 225637